Content Moderation Services

Harness the power of our human and AI content moderation services! We're equipped to seamlessly manage vast amounts of user-generated content with accuracy, ensuring a safer and more secure online environment.

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Content Moderation Services

Smart content moderation outsourcing services for various types of user-generated content and online platforms. Powered by both human and AI capabilities, we cover the following:

Image Moderation

Enhance your online image oversight with our image moderation services. We ensure visual content matches your brand's standards for format, context, appropriateness, and authenticity.

Video Moderation

Enhance user engagement and safety with our powerful video moderation services. We ensure high-quality videos, remove inappropriate content, and keep your audience protected.

Text and Chat Moderation

Rely on our advanced text and chat moderation services for websites, apps, and pages. We meticulously review and reinforce your brand guidelines for text format, context, appropriateness, and originality.

Social Media Moderation

Boost online engagement by eliminating inappropriate content, trolls, and fake profiles on your social media and community pages. Enhance brand credibility and customer trust with our social media moderation services.

Profile Moderation

Our profile moderation services review process involves verifying the authenticity of user profiles using the following criteria; age, email address, profile photo, etc. Identify and remove fake profiles such as scammers, phishers, and identity thieves.

UGC Moderation

Our user generated content moderation services keep an eye on all types of content. Safeguard the integrity of your online platform by ensuring that every piece of content aligns perfectly with your rules and regulations.

Find out what our exclusive lineup of content moderation services has in store for you

Content Moderation Services Features
and Capabilities

We are adept in various content moderation solutions. We offer:

Features

24/7 coverage available
API Integration
Hybrid AI Moderation
LOOP platform for optimum management of the moderation process
Reporting Feature
Available in multiple languages

Supports Multiple Image and Video file formats
- Image:
  - Supports JPG/JPEG, PNG, BMP, & WEBP image formats
  - GIFs in a single frame or multiple frame images are supported
- Video:
  - Supports MP4, WMV, AVI, & MOV format
  - Video accessible and readable by either HTTP or HTTPS is also accepted
- Text & Chat:
  - Maximum length of 200 words per asset or content
  - Supports text in UTF-8 compatible format
  - Multilingual Feature: Supports Non-English languages, emoticons, and hashtags
  - Full content censorships: Human moderators and profanity filters combined to regulate inappropriate content
  - Considers embedded links within the content as text

Capabilities

Available on per item, per thread, or per hour basis
Shared or dedicated agents available
Schedule-based messaging or 24/7 support
Protect and improve brand reputation
Ensure compliance with existing regulatory requirements & future UGC guideline changes
Boost audience experience and engagement
Enforce adherence to your community, website, or page’s internal content guidelines
Enhanced security and censorship against online scams and explicit content
Reduce potential risks and losses caused by inappropriate content shared on your platform and on publicly accessible resources
Scale marketing campaigns

Various categories for moderation such as but not limited to:
- Sexual
- CSAM
- Weapons
- Hate and Racism
- Violence and Crime
- Fake Profiles (Celebrities)

Case Studies

ONLINE DATING PLATFORM FOR SERIOUS RELATIONSHIPS

An online dating platform dedicated to providing an open space for people to establish long term relationships needs solutions for the following:

See full case study

A Clothing Company for Kids Apparel

This up-and-coming clothing company offers several apparel dedicated to the young demographic.

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A Mobile Game Developer Company

The mobile game developer company’s goal is to provide a social space for their players where they can talk about their experience playing the mobile game.

See full case study