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Content Moderation Services

Harness the power of our human and AI content moderation services! We're equipped to seamlessly manage vast amounts of user-generated content with accuracy, ensuring a safer and more secure online environment.

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Explore Our Content Moderation Services

Smart content moderation outsourcing services for various types of user-generated content and online platforms. Powered by both human and AI capabilities, we cover the following:

Image Moderation

Enhance your online image oversight with our image moderation services. We ensure visual content matches your brand's standards for format, context, appropriateness, and authenticity.

Video Moderation

Enhance user engagement and safety with our powerful video moderation services. We ensure high-quality videos, remove inappropriate content, and keep your audience protected.

Text and Chat Moderation

Rely on our advanced text and chat moderation services for websites, apps, and pages. We meticulously review and reinforce your brand guidelines for text format, context, appropriateness, and originality.

Social Media Moderation

Boost online engagement by eliminating inappropriate content, trolls, and fake profiles on your social media and community pages. Enhance brand credibility and customer trust with our social media moderation services.

Profile Moderation

Our profile moderation services review process involves verifying the authenticity of user profiles using the following criteria; age, email address, profile photo, etc. Identify and remove fake profiles such as scammers, phishers, and identity thieves.

UGC Moderation

Our user generated content moderation services keep an eye on all types of content. Safeguard the integrity of your online platform by ensuring that every piece of content aligns perfectly with your rules and regulations.

Find out what our exclusive lineup of content moderation services has in store for you

Content Moderation Services
Features and Coverage

We are adept in various content moderation solutions. We offer:
Features

Supports Multiple Multiple Image and Video file formats

Image
• Supports JPG/JPEG, PNG, BMP, & WEBP image formats
• GIFs in a single frame or multiple frame images are supported
Video
• Supports MP4, WMV, AVI, & MOV format
• Video accessible and readable by either HTTP or HTTPS is also accepted
Text & Chat
• Maximum length of 200 words per asset or content
• Supports text in UTF-8 compatible format
• Multilingual Feature: Supports Non-English languages, emoticons, and hashtags
• Full content censorships: Human moderators and profanity filters combined to regulate inappropriate content
Considers embedded links within the content as text

24/7 coverage available

API Integration

Hybrid AI Moderation

LOOP platform for optimum management of the moderation process

Reporting Feature

Available in multiple languages

Capabilitites

Available on per email, per issue thread closed, or per hour basis

Shared or dedicated agents available

Schedule-based messaging or 24/7 support

Protect and improve brand reputation

Ensure compliance with existing regulatory requirements & future UGC guideline changes

Boost audience experience and engagement

Enforce adherence to your community, website, or page’s internal content guidelines

Enhanced security and censorship against online scams and explicit content

Reduce potential risks and losses caused by inappropriate content shared on your platform and on publicly accessible resources

Scale marketing campaigns

Various categories for moderation such as but not limited to:

     • Sexual
     • CSAM
     • Weapons
     • Hate and Racism
     • Violence and Crime
     • Fake Profiles (Celebrities)

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Solution for Business Needs

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

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1710/35 Spring Street, Melbourne, VIC 3000 Australia

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info@newmediaservices.com.au

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