With the rise of modern business operations in the financial industry, successful quality assurance strategies are needed in billing call centers to maintain a positive brand reputation and boost customer satisfaction. Such strategies help stabilize cash flow, foster customer trust, and uphold the integrity of billing transactions.  The importance of quality assurance (QA) in billing […]

Customer service is not just a call center agent providing customer support. It encompasses everything that has to do with providing customers with the best experience. Greeting at the entrance, answering questions, recommending products, and emails–it’s all customer service. Take this scenario for example. You see an ad for a clothing store. The catalog shown […]

When you browse any social networking platform, what do you see? Surely, you’ll be met with thousands and thousands of posts varying from photos to texts to videos of different types of topics.

Do you want to reach more customers but are busy with other commitments? Do you have a massive backlog of inventory but cannot do it all by yourself? You need help from an eBay expert!

As a marketer, having prior knowledge of your social media target audiences is crucial if you want to get the most out of your marketing strategies. Social media has become one of the most favored channels by businesses in reaching a wider group of target audiences.