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How Live Chat Support Enhances Customer Service

Employing live support helps enhance a brand's customer service while unlocking opportunities to boost sales, maximize manpower and enhance B2C relations.

By Stephanie Walker
Customer support in ticketing system
6 Must-Have Features of Support Ticket System

Support ticket system can be more reliable and cost-effective if it is enhanced with features that bank on customer convenience, practicality, and teamwork

By Stephanie Walker
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2018 Beginner's Guide to Banner Design for Businesses

Banner design for brands entails keeping up with ever-changing trends and demands while reflecting key factors that help make it an effective marketing tool

By Stephanie Walker
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3 Types of Transcription: Edited, Verbatim, and Intelligent

The three types of transcription services each have a purpose and important contribution in enhancing efficiency and cost-effectiveness in businesses.

By Stephanie Walker
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10 Most Common Online Scams and How to Avoid Them

Having sufficient background on the most prevalent online scams will empower end-users and effectively boost the security of online browsing in the long run.

By Stephanie Walker
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