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About Us

Get to Know Us

New Media Services offers outsourced business services using both human and AI solutions to upgrade your services and day-to-day operations.

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Who we are

New Media Services is a BPO that specializes in delivering intelligent outsourcing services through a combination of machine learning and human-powered activities. We are able to help improve the productivity of your business by providing affordable options and smart customer support outsourcing services.

Our Mission

At New Media Services, we aim to conquer the impossible. We pledge a commitment to teamwork between our staff and valued clients to ensure the growth and success of everyone involved. That is why we offer flexible outsourcing solutions from proprietary systems, manpower sourcing, all-in-one support options, management, and knowledge.

Our Story

In 2007, Martin Eyking established New Media Services with only 5 staff handling basic consumer-messaging. Over the years, NMS has become an expert across a wide variety of Business Process Outsourcing solutions including intelligent machine learning communication services to ensure our customers are totally taken care of. We now stand proudly with 2,000+ staff globally and have not stopped growing since we began. Today, the services we provide continue to empower businesses around the world to grow in tandem with NMS and perform at their absolute best.

2000+

Staff Globally

17+

years of service

500+

successful projects

Meet Our Leaders

Our leadership team is dedicated to innovation, excellence, and growth. They inspire and empower our teams to achieve remarkable results.

Martin

Founder

Raffy

Chief Executive Officer

Sheena

Director of Online Support Services Department

Stephanie

Director of Sales and Marketing

Ronalyn

Chief Operations Officer - PH

Karlo

Director of IT Department

Virginia

Director of HR & Admin

About Us

Solution for Business Needs

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

1710/35 Spring Street, Melbourne, VIC 3000 Australia

Other Offices

Melbourne

Texas

Manila

Zurich

Amsterdam

Dnipro

Email Us

info@newmediaservices.com.au

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I would like to inquire about career opportunities


    A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.

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