We Manage Communications and
Content of Consumers

through SMS, IM, Email and Voice Solutions using our cloud based LOOP Platforms,

“Your Back Office is Our Front Office”

Our Services

Our flexible services are being used as cost-effective solutions to handle customer and organizational communications.
See what we have to offer from our reliable voice and messaging solutions, real-time content moderation, to our intuitive design and development.

24/7 live operators handling all your mobile and web messaging needs   Powered by our…

24/7 live operators handling all your mobile and web messaging needs

 
Powered by our Live Operator Online Platform (LOOP), our messaging services can help you in:

  • Advertising campaigns
  • Promotions and Marketing
  • Any Question Asked (AQA) messaging services
  • Social Network Communications
  • Customer Care services
  • Surveys and Polls
  • Enhancing Customer Experience

 

Practical Applications for Live Operator Messaging:

 

Company A launches a product that requires business-to-consumer marketing. Live Operator Messaging Services can assist through bulk message campaigns or through more effective personal interactions via IM and SMS.
Company B plans to enhance its online services by becoming open to customer interactions. Live Operator Messaging Services provides both the manpower and the systems to make that a reality.
Company C has a social network (Forum, Message Boards, Facebook, Google+, etc.) that requires increased customer interactions. Live Operator Messaging Services can assist by engaging the Company’s customers via Email, IM or SMS.
Company D has created a website to be used by consumers. Live Operator Messaging Services can provide IM Support to help consumers with site navigation, finding a product/service within the website or providing useful suggestions to boost user-experience.
 

SMS Chat

A short message service chat solution for end-user engagement and interactions with real-time response and processing of incoming and outgoing messages by highly trained operators.

Read More

IM Chat

An Instant Messaging service using live operators aimed to boost the accessibility and entertainment value of your web.

Read More

Email Chat

A service that is specifically designed to handle multiple end-users through email correspondence.

Read More

Support services aimed at helping out end-users in a sincere and professional manner. Fast and…

Support services aimed at helping out end-users in a sincere and professional manner.

Fast and Efficient handling of customer service inquiries, ticketing, billing support and refunds payment via voice, email and chat.

Live IM Chat Support

A cloud-based help desk for all your customer care needs.

Read More

Voice Support

Provide the best service for your end-users through our Voice-Over-IP help desk.

Read More

Email Helpdesk

Expand customer care options providing end-user support through email.
Read More

Escalation Management

Prompt handling of advanced customer concerns and supervisor-required calls.

Read More

Customer Support Tickets

A cost-effective way to handle customer service tickets through efficient and consistent end-user support.

Read More

Order Verification

Evaluate accounts to determine high-risk orders through a secured confirmation process.

Read More

Refund Payment Solutions

The all in one Return-Payment Processing Solution.

Read More

WEB DESIGN AND APP DEVELOPMENT Get visually fluid and functional designs, reliable and stable systems…

WEB DESIGN AND APP DEVELOPMENT

Get visually fluid and functional designs, reliable and stable systems to fit your business requirements.
 

We offer trendy and professionally laid-out Web Designs, unique Marketing Banners, Logo Designs to establish brand identity and Web App Development that helps enhance your product/service targets.

 


    • 8tte

    • All Media Worx

    • Aussie Hearts

    • BW

    • Coaches

    • Finding Memo

    • Flirt Quiz

    • Human Resource

    • Hydroquip

    • ICC Asia

    • JBDI Pty Ltd

    • Jeemo

    • Katsu

    • LaBella Favors

    • Mobigo

    • Poll it!

    • SMS Poker

    • The Fame

    • Transmart

    • Viral Videos

    • Coaches

    • Communication-Relation

    • Excuse Test

    • The Eyes have it

    • Flirt Quiz

    • FMIG

    • Future Reader

    • IQ Quiz

    • IQ Quiz 2

    • JBDI Pty Ltd

    • Jeemo

    • Katsu

    • Little Learning

    • Mason

    • Meet Your Baby

    • SMS Poker

    • Today's Renovation

    • Viral Videos

    • Webb & Beecher

    • Win een

    • Gewinne

    • Win nu

    • Hydroquip

    • ICC Asia

    • The Fitness Room

    • Transmart

    • Content Moderation Services

    • Dating Site Services
Smart Moderation for all your website content. NMS Moderation Services employ Live Operators to review…

Smart Moderation for all your website content.

NMS Moderation Services employ Live Operators to review user-generated data, submissions and other types of web content, manage online communities and events to protect your brand, website and users from threats such as scamming, trolling and anything that may harm your brand and reputation.

Features

  • Guidelines are strictly based on client demands, business goals and needs
  • 24/7 monitoring of activities
  • Focus on full web content integrity and reputation protection scheme
  • Real-time updates with customized reporting

Scammer Moderation

Secure both your brand and your end-users from opportunistic posts and content through effective scammer moderation that aims to eliminate or prevent unnecessary data from being published.

Profile Moderation

Identify and moderate suspicious profiles for authenticity and eliminate the potential problems fake profiles bring to your social network.

Image/Video Moderation

Regulate image and video content through smart moderation that works to review both visual and audio for copyright and/or explicit content.

Content And Text Moderation

Content and Text moderation includes user generated text and different forms of submissions to ensure a wholesome environment for the community.

Increase your website visibility and ranking with SEO and Content Services that aims to maximize…

Increase your website visibility and ranking with SEO and Content Services that aims to maximize the visibility of your brand, product/services on the World Wide Web through strategic content creation and management as well as simple to complex action plans to attract your target market.

“Strategize, Analyze, Enhance”

Search Engine Optimization

Increase your ranking with effective use of content including keywords, page titles and headings while providing substance and relevance.

Profile Creation

Acquire or create profiles that provide unique usernames, photos and detailed information for a more authentic and reliable impression.

Content Creation

Provide relevant and interesting text, image and multimedia contents that reflect your web page/site’s brand identity while providing specific and detailed information that your visitors expect.

Content Management

Focus on your core business goals while we work to manage your data according to provided requirements and guidelines.

Marketing and Intro Messages

An effective marketing solution that can be used to enhance your campaign through the use of specialized introductions, keywords and other text in order to increase coverage when it comes to traffic or clients.

Email Spam Management

We offer Email Spam Management services that ensure your legitimate business emails and other official email communications are not marked as SPAM.

Document and Website Translation

Translate text documents or your entire website into preferred languages. Translation services aim to expand your reach through language-appropriate content.

Transcriptions

Get reliable text records of call logs, meetings, conversations and all video/audio-based documentation using our Transcription services.

Ready-to-integrate and Customizable platforms to perform simple to complex functions for your service needs. LOOP…

Ready-to-integrate and Customizable platforms to perform simple to complex functions for your service needs.

LOOP IM

A flexible chat platform that can handle large volumes of instant messages.

Read More

LOOP INBOX (Emails)

A cloud-based platform solution specifically designed for processing offline emails and messages sent to your website.

Read More

LOOP SMS

A platform designed and developed to handle text-based communications via Short Message Service.

Read More

LOOP BULK SMS

A useful messaging platform designed for sending volume-based advertisements, promotions and other information to a large number of recipients through SMS.

Read More

ROSSMAIL

Multipurpose and flexible email messaging platform.

A progressive and user-friendly email ticketing platform.

Read More

Refund Management System

A reliable platform designed for safe and credible handling of your company’s monetary transfers that boasts high security.

Read More

SAP (Whitelabel Dating Platform)

A dating platform complete with website design, membership database, prepaid payment processing, profiles management, one-on-one chat, and email features with all the back end technicalities. The client provides the brand and marketing and we do the rest.

Read More

Contact

Let us help you by providing any and all of your business needs!




captcha

Martin Eyking
Chief Executive Officer
me@newmediaservices.com.au
SKYPE: martineyking
Ian Jason De La Cruz
Sales Manager
id@newmediaservices.com.au
SKYPE: delacruz.ian
For Job Applications/Inquiries
Please contact:
hr@newmediastaff.com
Or click here
Our wide-coverage ensures that we can strategize, customize and develop services and products to suit any proposed campaigns.
 
 
SiteLock