NMS Upgrading Mobile Support Services | New Media Services
Melbourne - Manila - Amsterdam - Tampa - Zurich - Dnipro |

Last updated on July 28, 2020

NMS Upgrading Mobile Support Services

Author:

Victoria, Australia, February 15, 2012-New Media Services, the leader in providing mobile and web business solutions, is on its way of upgrading its live customer support services catered at the mobile-content industry.
NMS currently offers inbound voice support, email support, refund management and escalation management.
Among the soon-to-be–released features is the Customer Relations Management platform. CRM enables clients of the services to get real-time reports and updates from live operators regarding processed calls and emails anytime.
The launching of the newly revamped website, with its new domain, is soon to be announced by the company.
In the past few weeks, the company has been busy hiring and training new mobile support live operators. NMS has now live operators working for English, Spanish, and French solutions.
The live operators specifically handle toll free number provisioning, callbacks, IVR solutions, email support, customer billing inquiries, customer complaints and refunds, complete escalated content management, FAQ services, daily log and email reports.
For more information about the mobile support services offered by NMS, please send an email to [email protected]
 

Solution for Business' Needs

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.


Our Company

Main Office
480 Collins Street,
Melbourne. 3000. Victoria, Australia

Email
[email protected]

Other Offices
Melbourne
Manila
Amsterdam
Tampa
Zurich
Dnipro
Get Started

By submitting, you agree to send your info to New Media Services agrees to use your info in accordance with our privacy policy.

By submitting, you agree to send your info to New Media Services agrees to use your info in accordance with our privacy policy.