Last updated on July 31, 2020
VICTORIA, AUSTRALIA – New Media Services (NMS), the industry leader in mobile and web live support services, is pleased to announce the launching of LOOP IM, a new chat feature for the Live Operator Online Platform (LOOP).
The messages sent by the end-users will be processed by the skilled and competent NMS live online moderators in real time. Website owners are assured that end-users will be engaged and serviced while using your services.
Clients will also have full access to the LOOP IM Chat Platform, where they can monitor the total messages coming from end-users and how each operator handles the message assigned to him or her, among others.
“This is a great platform, especially for dating sites. Engagement from the end-users will definitely spike with this feature,” said Merlene Leano, NMS Product Manager.
LOOP IM Chat Platform is ready for integration, whether for established websites or starting ones.
New Media Services Pty. Ltd. provides you with web, mobile and design services to cater to almost every business need. For more information on Offline Services, Moderation, New Media Services or other valuable services and offers that NMS can provide, visit www.newmediaservices.com.au or email at [email protected]
Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.
480 Collins Street,
Melbourne. 3000. Victoria, Australia