New Media Services
4 Dundass Grove, Botanic Ridge
VIC, Australia 3977
Our outsourcing solutions provide the best customer support services for your end-users through our Voice-Over-IP help desk.
Review and verify requisitions diligently through a reliable and well-structured order verification process.
Customer Support Tickets
A trusted support desk ticket system that seamlessly routes messages, correspondence and inquiries.
An essential part of customer service outsourcing solutions, customer service escalation provides advanced customer relationship management for prompt handling of high-level customer complaints and supervisor-required calls.
Refund Payment Solutions
Our Refund Management Solutions effectively deliver rebates or refunds to your end-users through multiple payment options.