Our all-inclusive contact center
support channels enable your
company to deliver exceptional
Call Center Services
Strengthen your voice support services through the added expertise of our in-house support agents. Expand your business reach with multilingual capability.
Inbound Call Center Service
Improve average handle time for all inbound calls. Each of our support representatives is well-trained and possess professional call handling experience.
Our team will back you up from calculating the proper timing for escalations to resolving logistical, operational, and technical issues regarding your services.
Live Chat Support
Use our customizable live chat widget to maximize the digital presence of your brand. Pair it with our machine learning solutions to answer more queries in real-time.
Email Support Service
This service is applicable for handling support tickets, cancellations and refunds. We also help set up an email forwarder and toll-free number for your business website.
Hybrid Services Tailored to Your Liking
NMS has earned quite the reputation for making impossible business aspirations come true.
Client satisfaction has always been our main goal as one of today’s contact center service providers in the industry. Since our company’s establishment in 2007, we have been continuously developing and enhancing our services and tools in an effort to assist the customer support efforts of startups and mid-sized businesses.
Our combined human and AI-powered capabilities that enable you to handle multiple queries while you focus on expanding your services and audience reach. We have earned the capacity to empower our clients across multiple communication platforms, and we want you to experience fluidity in your operations by accessing your customers’ frequently used contact points.
Choose New Media Services if you want professional contact center services!
Innovative BPO Contact Center Outsourcing
business process outsourcing to us?