MULTI LANGUAGE CALL CENTER SERVICES
Provide the best contact center services for your end-users through our Multi Language Voice-Over-IP help desk.
Get the best call center outsourcing services with our well-trained customer service representatives available in various languages. Our large workforce is available to handle all incoming customer services, product and service FAQs, pre and post-sale customer care, billing inquiries plus outbound customer care. These contact center services encourage customer retention and resolve various service concerns.
- Covers both Inbound and Outbound Voice Support
- 24/7 Voice Support Availability
- Multiple Languages Covered
- Flexible customer support services that can be tailored to meet specific demands
- Toll Free Number acquisition support
- Real-time updates, including service quality metrics
- Customizable call reporting system
- Handled by highly-experienced and specifically trained operators
- Quick response and handling of calls
Our Customer Service Outsourcing covers the following languages:
- Require a language that isn’t currently covered in the list? Please get in touch! We’re both scalable and flexible in our customer service outsourcing offers!
What Do We Offer?
Give the assistance your customers need. Our multilingual call center support is tailored to meet your dynamic demands. We can seamlessly shuffle our expert agents based on your business’ needs and conditions.
Provide customer support to users from across the globe with live call center operators available 24/7. Verify subscriptions and billing statements. Handle large volumes of cancellation and refund requests.
Innovative Communication Platform
Our customer service platform is integrated with the most updated and innovative tools powered by both human and artificial intelligence to enhance your organization’s overall efficiency.
Multilingual Call Center Outsourcing
Our call center outsourcing services cover a broad range of languages enabling you to handle both English and non-English speaking customers.
We cover the following languages:
If your language is not on the list, let us know! We’ll do our best to get the right agents for you!
Credible | Flexible | Scalable Call Center Solutions
New Media Services gives customers more reasons to trust your brand. We have been assisting businesses with dynamic customer support call center solutions since 2007. As part of our business process outsourcing solutions, we improve your services with the most skilled and reliable operators in the industry. They are specifically trained to handle calls and user concerns of varying complexities. We value time management and make fast responses our trademark. Language barriers in customer service are a thing of the past! We have agents who possess multilingual skills that allow them to bridge gaps between you and your customers.