Blog

A HOME FOR INSPIRING STORIES ON BUSINESS AND TECHNOLOGY.

Latest Blogs

three different emojis
6 Key Benefits of Customer Satisfaction Surveys

With tons of brands emerging to steal the spotlight, a major factor affecting a company’s ability to thrive in this cutthroat landscape relies on the support of its clientele. It is with the presence and support of customers that companies continue to develop in order to retain their clients while pulling in new ones at […]

By Milliscent Lucio
transaction banner
4 Types Of Transcription: Definition and Examples

Transcription services have evolved into a valuable tool that allows businesses to save time and money. By converting speech, audio, and video recordings into written or electronic text documents, organizations are able to meet project deadlines and focus on their primary goals. Important meetings and discussions are documented, resulting in precise accounts that may be […]

By Merlene Leano
laptop with a connected earphone
What Is SaaS Customer Support: Definitive Guide

The growth and ongoing improvement of cloud-based computing is gaining traction and shows no signs of abating. In fact, Gartner’s 2020 forecast predicted a 6.3% growth in the worldwide public cloud services market. SaaS, a result of the cloud service boom, is the largest market segment and was forecasted to grow to $104.7 billion in […]

By Milliscent Lucio
shopify paper bag
Top 8 Best Shopify Customer Service Companies WorldWide

Originally an online store for snowboarding equipment, Shopify has developed into a cloud-based ecommerce platform that lets users build and run an online store. It provides an assortment of tools necessary to run an online business, from customization, payments, marketing, and even logistics. So you have your platform, your ecommerce tools, your products, your services, […]

By Merlene Leano
healthcare call center agent
Healthcare Call Center Best Practices

Call centers are becoming an increasingly important tool for businesses and organizations in a wide range of industries, as they enable these entities to guarantee that they will maintain strong connections with their customers, whether those connections are maintained in person or digitally. This statement could not be more accurate for the healthcare industry. Call […]

By Merlene Leano
1 7 8 9 10 11 38
SOLUTION FOR BUSINESS NEEDS

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

433 Collins Street,Melbourne. 3000. Victoria, Australia

Other Offices

Melbourne

Manila

Amsterdam

Texas

Zurich

Dnipro

Get Started

How can we help:

I would like to inquire about career opportunities


    A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.

    © 2024 New Media Services | All Rights Reserved
    Privacy and Policy
    crosschevron-down