IM

LOOP IM

A flexible chat platform that can handle large volumes of instant messages

Provide your end-users with an IM service which is both stable and versatile.

Features

  • Manages instant messages with no delays through automated routing to online operators for one on one chat
  • Customized replies can be facilitated by IM chat operators
  • Operator chat screen displays live statistic of processed messages, user details and the message history for each subscriber
  • Detailed statistical reporting that can provide: Operator reports such as chat hours and operator status, along with messaging reports that contain messages processed per hour, subscriber messages and messages per service
  • Reporting provides statistical and detailed data such as the number of messages processed within an hour, messages of the subscriber and messages per service
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