Powered by our Live Operator Online Platform (LOOP), our messaging services can help you in:

  • Advertising campaigns
  • Promotions and Marketing
  • Any Question Asked (AQA) messaging services
  • Social Network Communications
  • Customer Care services
  • Surveys and Polls
  • Enhancing Customer Experience

Practical Applications for Live Operator Messaging:

 

Company A launches a product that requires business-to-consumer marketing. Live Operator Messaging Services can assist through bulk message campaigns or through more effective personal interactions via IM and SMS.

 

Company B plans to enhance its online services by becoming open to customer interactions. Live Operator Messaging Services provides both the manpower and the systems to make that a reality.

 

Company C has a social network (Forum, Message Boards, Facebook, Google+, etc.) that requires increased customer interactions. Live Operator Messaging Services can assist by engaging the Company’s customers via Email, IM or SMS.

 

Company D has created a website to be used by consumers. Live Operator Messaging Services can provide IM Support to help consumers with site navigation, finding a product/service within the website or providing useful suggestions to boost user-experience.

EMAIL CHAT

A service that is specifically designed to handle multiple end-users through email correspondence.

Reliable and convenient way to extend your reach for interactions, inquiries, marketing as well as entertainment while maintaining the privacy and security of your end users

Features

  • Schedule-based or 24/7 email handling to meet client demands
  • Customizable reporting system with real-time updates
  • Handled by highly trained and motivated manpower

IM CHAT SOLUTION

An Instant Messaging service using live operators aimed to boost the accessibility and entertainment value of your web.

 Features

  • Secure and customizable chat system to fit basic to complex service demands
  • Preference based reporting system for personalization
  • Real-time updates and quick response
  • Handled by messaging-specific trained live operators 24/7

SMS CHAT

A short message service chat solution for end-user engagement and interactions with real-time response and processing of incoming and outgoing messages by highly trained operators.

Features

  • 24/7 availability
  • Customizable reporting system with real-time updates
  • Handled by highly trained and motivated manpower
  • Flexible service in terms of use