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Email Support Style Guide That’ll Help Generate Higher Customer Satisfaction

Email is still considered a primary form of customer service communication which helps businesses to contact customers personally and on a regular basis. Email can be used to troubleshoot customer concerns, provide feedback, and also allows customers to ask questions at a time that suits them best. Email is an essential business tool if managed […]

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Pros and Cons of Outsourcing

Outsourcing or also known as Business Process Outsourcing (BPO) is a practice used by different companies whereby they allocate portions of work outside a company to perform a specific business process. This is done either domestically or internationally. For the past years, a large number of businesses, from start-ups to corporate giants are turning to outsourcing to […]

Keeping Your Business’ Edge through Smarter Moderation Trends & Strategies

  Nowadays, there are many providers of moderation services, but only a few have an array of services that define what moderation truly is for. Moderation is one of the most effective ways to maintain a website’s usability and efficiency. It involves intervention in the form of filtering content such as images, videos, text, profiles, […]

5 Customer Support Service Tips for Small to Mid-Sized Businesses

One of only a few handful ways independent companies can outshine their competitors is by concentrating on conveying astounding customer service. Without a doubt, your disposition towards your clients characterizes everything about the way you do business. In other words, customer support allows you to influence your own connections through adding a human touch to […]

Gearing Up for 2017’s In-Demand Tech Jobs

2017 is anticipated to be a good year for both fresh graduates and working professionals in the field of IT. According to recent surveys, the employment rate for computer technology-based jobs is expected to continuously rise by approximately 19% from 2010 to 2020. By 2024, there is said to be a 12% increase in technological employment. The surveys […]

Saving Your Business from Delays through White Label Solutions

Online business is not a piece of cake. The competition is very tight and it is like making your chocolate cake to be singled out amidst other chocolate cakes. It really takes time before having the sweet taste of success. Social networking or dating sites are somehow difficult to establish when you are a start-up […]

The Flaw in LastPass

A person can almost find everything on the internet as it is filled to the brim with hundreds of sites. Each site has something to offer which is different from each other. Facebook offers social time, YouTube gives anything to watch, Google is the modern source of knowledge or Dropbox keeps your files. There are […]

Content 2016: Dynamic and Customer-driven

The popular phrase ‘Content is King’ has passed out and lost its impact to be talked about on the social media. Take its crown and hand it down to search engines. Well, it is well-proven that search engines have the authority to dictate the content. This year, it should be taken as an important note. […]

Google Goes Political and Legal

Google never fails to step as one of the trending topics every day. This particularly concerns the algorithm updates that sent the world of online marketing and sharing in a continuous state of chaos. The biggest search engine continues to reign in the web influencing all bloggers, website owners, and top companies to fix or […]

Image, a Web Element to Watch Over

If we compare social media to something we know so well, it is like a mall. You can find anything you want: food, clothing, furniture, banking, and other things that are either one’s necessities or luxuries; and it is a place filled with countless people of different personalities and backgrounds. Social media, instead of shops […]

Online Buddies Could Help You with Your Purchase

With the emergence of countless brands of goods and services in the market, people tend to become wary as it may not provide accurate/honest product information. With that in mind, people opt for what is common or for the same brand that they are familiar with rather than going for something that just came out […]

Who Doesn’t Exist Can Actually Harm You

This is pretty obvious fact that the internet is a storage and display of all kinds of content. You can find articles that will inspire you, music that will make you cry, and movies that you can get over with. It includes those that are actually craps. Examples of these useless and inappropriate contents are […]

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